The Resilience Project

Helping educators and young people build resilience and happiness

In partnership with The Resilience Project

Yesterday

The Resilience Project delivers emotionally engaging programs to schools, sports clubs and businesses, providing practical, evidence-based mental health strategies to build resilience and happiness.

Almost half of all Australians will face mental ill-health at some point in their lives. The Resilience Project (TRP) has a mission to change this, but their off-the-shelf platform was holding them back.

TRP wanted to move away from a Learning Management System (LMS) that was challenging to scale, to a bespoke platform that could support their future growth. They wanted a platform that was intuitive and easy for teachers to use, and also removed the usability and administrative burden their internal team were facing.

We partnered with them to design and build a new platform that was scalable, more usable and more engaging. We paired a human-centred approach with our world-class technical capabilities to build a solution that equips educators to learn, plan, and teach students lifelong resilience skills.

Today

Working closely with our client team, we built an understanding of operational inefficiencies and highlighted the voice of educators using the content.

Content strategy was key to the success of this project. Prior to this work, the education content was not designed for digital experiences. The new platform not only transformed the content strategy and digital foundations to champion this content and allow it to really speak for itself, but also allow for future content and digital experiences to be developed.

The platform was designed to tailor learning and support experiences for different users, with their focus areas and outcomes progressively realised year on year. This was achieved through iteratively building out a component library alongside the platform, allowing for multiple user types and personalisation at a user level.

Usability and operational efficiency were key, both for teachers and internal operations. Recognising how busy teachers can be, the digital program experience was shaped to be intuitive, effortless and enjoyable to teach – delivering impact for teachers, students and the whole school community through their experience of the program. It also relieved administrative burden for TRP’s internal team, freeing up team members to focus on more impactful work.

"It's clear, easy to follow and gives enough guidance to help personalise for our students. Just so easy to access the right things I'm looking for." — Teacher

Everything TRP does is driven by their purpose, to inspire happiness and change lives. The digital platform and its focus on embedding user needs at every stage has significantly scaled the reach and impact of this goal.

We know that about 1 in 3 kids, from primary to secondary school, currently have high levels of depression, anxiety or both. Part of TRP’s school wellbeing program is a survey from Resilient Youth Australia, which assesses the mental wellbeing and resilience of students each year. Through COVID in 2020-2021, the University of Adelaide used this survey data to compare the mental wellbeing of 83,000 students who were doing TRP’s program against 80,000 students who weren't. While they saw anxiety and depressive symptoms increase and life satisfaction decrease at non-TRP schools, anxiety and depressive symptoms stayed level at TRP schools and life satisfaction actually increased, which was really significant.

TRP has now rolled out to over 30,000 teachers at nearly 1,100 schools, with nearly 400,000 students around the country participating. The platform was an essential factor in the success of existing school retention and the rise in new school sign ups.

The TRP Education team has been freed up to spend less time on administration and even more time serving and supporting schools.

"You really empowered and enabled us to take the hub and the approach forward. This will not only allow us to reach more people, but to do so in a way that creates an amazing level of impact for them." – The Resilience Project

The Resilience Project offers a digital platform that equips educators with tools to teach resilience and happiness to students across Australia. The platform’s impactful design supports mental health education for over 400,000 students. The Jury applauds this project for its substantial impact on improving educational outcomes and mental health. It exemplifies how digital design can contribute to societal well-being and education.
Good Design Awards Jury