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About Today

Today’s challenges need urgent action. Progress requires a dedication to unconventional ideas and moving fast.

We use design and technology to
Make better policy
Bring products to life
Shift to digital services
Design vivid futures
Engage with diverse communities
Make better customer experiences
Design end-to-end service experiences

We are a purpose-first business

In our first 5 years, we donated 5% of our revenue to charity. This year, are donating 20% of our profit to charity.

We have adopted the UN’s Sustainable Development Goals as a framework to focus our impact.

We are one of Australia’s founding B-Corporations.

We’ve assembled a team of strategists, designers and technologists who make change happen.

  • team sized 0026 160329 ThickPortraits Day1 076Cutout
    Damon O'Sullivan
    Chief Executive Officer
  • 2019 Adam
    Adam Morris
    Chief Design Officer
  • 2019 Lou
    Louise Sergent
    Managing Director
  • team sized 0014 160329 ThickPortraits Day2 Kelsey 1021Cutout
    Kelsey Schwynn
    Business Director—Sydney
  • Sam Mackisack
    Sam Mackisack
    Strategy Director
  • 2019 MarkD
    Mark Davis
    Technology Director
  • 2019 Bri
    Brianna Lacy
    Client Partner
  • team sized 0003 170221 Thick Portraits Jacob 173
    Jacob Zinman-Jeanes
    Design Director
  • 2018 Tait3
    Tait Ischia
    Head of Content
  • 2019 Jason
    Jason D'Souza
    Solution Architect
  • 2017 Blaise
    Blaise Palmer
    Delivery Lead
  • 2019 Philippa
    Philippa Abbott
    Head of Design
  • 2019 Penny
    Penny McVey
    Delivery Lead
  • team sized 0021 160329 ThickPortraits Day1 Estaban 028Cutout2
    Chicken Detective
  • 2017 Di 2
    Di Pierce
    Service Design Lead
  • team sized 0008 160629 Thick Portraits Kat 039 Final
    Kathryn Denton
    Delivery Lead
  • TDY Team Beth2
    Beth J Hyland
    Strategy Design Lead
  • Callan Rowe
    Callan Rowe
    Innovation Lead
  • team sized 0013 160329 ThickPortraits Day2 Mark 1212Cutout
    Mark Ayres
    Service Design Lead
  • team sized 0001 170221 Thick Portraits Krista 015
    Krista Uellendahl
    Head of Operations
  • 2019 Beck
    Rebecca Heffernan
    Content and UX Design Lead
  • 2017 Louise sized
    Louise Krstic
    Service Designer
  • 2019 Steph
    Steph Little
    Senior Producer
  • team sized 0004 170221 Thick Portraits Alex 285
    Alex Bennett
    Senior Producer
  • Team Sized mosh cutout v01r01
    Alex Moshovelis
    Service Designer
  • 2019 Beata
    Beata Klepek
    Senior Experience Designer
  • 2019 Kylie
    Kylie Crane
    Head of People
  • 2019 Lennon
    Lennon Cheng
    Senior Interaction Designer
  • 2017 Adi sized
    Adrienne Halsall
    Service Designer
  • 2019 Rochelle
    Rochelle Seneviratna
  • 2019 Leo
    Leo Beganov
    Interaction Designer
  • 2018 Vincent2
    Vincent Oosterwijk
    Web Developer
  • 2019 Jonathan
    Jonathan Puc