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About Today

Today’s challenges need urgent action. Progress requires a dedication to unconventional ideas and moving fast.

We use design and technology to
Make better policy
Bring products to life
Shift to digital services
Design vivid futures
Engage with diverse communities
Make better customer experiences
Design end-to-end service experiences

We are a purpose-first business

In our first 5 years, we donated 5% of our revenue to charity. This year, we are donating 5% of our time to The Life You Can Save.

We have adopted the UN’s Sustainable Development Goals as a framework to focus our impact.

We are one of Australia’s founding B-Corporations.

We’ve assembled a team of strategists, designers and technologists who make change happen.

  • team sized 0026 160329 ThickPortraits Day1 076Cutout
    Damon O'Sullivan
    Chief Executive Officer
  • team sized 0027 160329 ThickPortraits Day1 028Cutout
    Adam Morris
    Chief Design Officer
  • team sized 0020 170221 Thick Portraits Lou 248
    Louise Sergent
    Managing Director
  • Matt Sawkill
    Matt Sawkill
    Principal, Technology
  • team sized 0014 160329 ThickPortraits Day2 Kelsey 1021Cutout
    Kelsey Schwynn
    General Manager
  • Olivier Laude
    Olivier Laude
    Client Services Director
  • 2018 Louise
    Louise Long
    Service Design Director
  • TDY Team Alyce
    Alyce Bargery
    People Experience Manager
  • Sam Mackisack
    Sam Mackisack
    Strategy Director
  • team sized 0003 170221 Thick Portraits Jacob 173
    Jacob Zinman-Jeanes
    Design Director
  • 2018 Tim
    Tim Stuckey
    Business Lead
  • 2018 Theun
    Theun de Bruijn
    Technology Director
  • 2018 Adele
    Adele Shepherd
    Studio Concierge
  • team sized 0002 170221 Thick Portraits Jo 203
    Jo Szczepanska
    Head of Co-design
  • Callan Rowe
    Callan Rowe
    Innovation Lead
  • team sized 0000 170221 Thick Portraits Megan 091
    Megan Etherton
    Service Design Lead
  • team sized 0013 160329 ThickPortraits Day2 Mark 1212Cutout
    Mark Ayres
    Service Design Lead
  • team sized 0021 160329 ThickPortraits Day1 Estaban 028Cutout2
    Chicken Detective
  • Tait Ischia
    Tait Ischia
    Service Design Lead
  • 2017 Di 2
    Di Pierce
    Service Design Lead
  • team sized 0012 160329 ThickPortraits Day2 Penny 1290Cutout
    Penny McVey
    Senior Producer
  • 2017 Blaise
    Blaise Palmer
    Senior Producer
  • 2017 Ben 2
    Ben Shaw
    Senior Producer
  • 2018 Maddy
    Maddy Newland
  • 2018 Lara
    Lara Ihnatowicz
    Senior Producer
  • Sophie Vapp
    Sophie Vapp
    Associate Producer
  • team sized 0004 170221 Thick Portraits Alex 285
    Alex Bennett
    Senior Producer
  • team sized 0008 160629 Thick Portraits Kat 039 Final
    Kathryn Denton
    Senior Producer
  • 2018 Beck
    Rebecca Heffernan
    Content Design Lead
  • team sized 0005 161012 Thick Portraits Tom 161Cutout
    Tom McLean
    Senior Developer
  • 2018 Cholena
    Cholena Smart
    Senior Developer
  • team sized 0009 160329 ThickPortraits Day2 Tom 868Cutout
    Tom Bredin-Grey
    Senior Front-End Developer
  • team sized 0006 161012 Thick Portraits Nathan 126Cutout
    Nathan Thorpe
    Senior Front-End Developer
  • 2018 Dan
    Dan Laush
    Senior Front-End Developer
  • 2018 SamW
    Sam Wijesinha
  • team sized 0025 160329 ThickPortraits Day1 Aaron 119Cutout
    Aron Mayo
    Interaction Designer
  • 2018 Hannah
    Hannah Mitchell
    Interaction Designer
  • 2018 Julian
    Julian Hutton
    Senior Interaction Designer
  • 2017 Hope sized
    Hope Lumsden-Barry
  • Team Sized mosh cutout v01r01
    Alex Moshovelis
    Service Designer
  • team sized 0011 160329 ThickPortraits Day2 Sarah 843Cutout
    Sarah McColl
    Service Designer
  • 2017 Adi sized
    Adrienne Halsall
    Service Designer
  • 2017 Louise sized
    Louise Krstic
    Service Designer
  • team sized 0001 170221 Thick Portraits Krista 015
    Krista Uellendahl
    Project Operations Manager
  • 2018 Lance
    Lance Mustapha
    Financial Accountant